Find out who's talking about your brand and where. Understand and reach new audiences. Grow engagement and advocacy.
our social media service
We don’t believe brands should simply jump on the social media bandwagon. We’ll help you understand where your customers are, what they’re saying and then recommend and help deliver engaging content to grow your fan base and support your awareness and retention objectives.
With both hands-on experience and a 2015 IDM qualification under our belts, we’re confident we’re best-placed to help with any element of your social media, whether strategic or tactical (or both).
Our strategic engagement process
1. Social Media Planning: Define goals and objectives aligned to business objectives.
2. Persona Development: Develop personas for your ideal customer.
3. Platform Selection: A comprehensive review of all social channels.
4. Content Plan: Develop a content marketing plan to determine content type, frequency and distribution.
5. Reporting and Measurement: Define KPI's and metrics to define success.
Social media expertise
- Social media audits
- Social media listening
- Content strategies
- Content planning and creation
- Blogger outreach
- Setting objectives and KPIs
- Finding and engaging with influencers
- Reputation and crisis management
- Paid-for advertising
One of our recent campaigns reached 3.5 million people through Facebook and Twitter advertising over a seven week period and achieved an average engagement rate of 9.9%.
Get in touch to find out more.